RSQ Test Labs | Product Reliability, Safety, and Compliance Testing

Which of these reliability testing scenarios applies to your business?

Reliability testing during product development often helps ensure that your product will have an appropriate lifetime, be durable enough and perform correctly for a reasonable amount of time once in users’ hands – at least the length of the warranty, if not more!
Do you need to perform this testing, and if so, what kind?
Check if any of these scenarios apply to your business and see the types of testing we suggest that could support your needs:

1. Your business is working on a new product design and making prototypes.

Software simulations aren’t always enough to understand what a new product’s weaknesses are and why they’re occurring. Real life tests on tangible prototype builds of the product will help you pinpoint issues and positively adjust the design accordingly.

Reliability testing you need: Test to failure. HALT.

2. Your business is going to manufacture a unique new product for the first time.

Before starting mass production, you need to test the product to confirm that the risk of it failing before you can accept (however many years) is low enough. Pre-production samples using production processes, facilities, and parts and materials will be used for the testing.

Reliability testing you need: Test to specification. Lifetime testing.

3. Your business manufactures batches of products at different times and is wary of inconsistent components and/or manufacturing processes which cause reliability issues.

In continuing production runs ongoing reliability testing (ORT) on randomly picked samples (a third part inspection firm can handle this on-site in the factory) from each batch will help you find issues that, unaddressed, would result in failures in the field and unhappy customers.

Reliability testing you need: ORT.

4. Your business wants to buy and distribute a fully-developed ODM product, but you want to assure that it is reliable first.

Lifetime testing on production samples will give you the confidence you need to go ahead with the purchase. The testing’s goal is to give you a firm idea that the product will work as expected in the field for the number of years you expect it to.

Reliability testing you need: Lifetime testing.

5. Your product is being returned after being sold and there are numerous customer complaints due to poor durability.

Based on the customer feedback, the lab will replicate relevant use cases to cause the failure modes they complained of. The causes of the failure modes will be analyzed and solutions proposed so the defective design or process can be corrected ad sales can continue with your peace of mind intact.

Reliability testing you need: Both design and process FMEA, depending on the nature of the issues and their likely causes

6. Your product failed too early or wasn’t durable enough. Following a fix, you need to know if the design and/or manufacturing process has truly been improved.

Reliability testing on the new version of the product design or production process will assure you that the fixes put in place are holding steady.

Reliability testing you need: Life test or other forms of stress testing

7. Your product failed. You did a root cause analysis but were unable to find the source of the problem.

You know the nature of the failure and you may have some ideas about its cause, but you need support to find and fix the cause. The lab may need to design unique experiments for your product.

Reliability testing you need: Failure analysis followed by targeted testing

If you’re ready to discuss your testing project get in touch with us by hitting the button below and telling us a little about your project and testing needs so we can contact you to provide suggested services and a quotation.